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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joaquin Hoke

May 5, 2025

5  out of  5
rating by Joaquin Hoke
"The level of customer care I have received from this team really sets the bar that I wish more companies would rise to. Paige has been prompt, courteous, thorough and overall exceeds my expectations. My friend highly recommended them to me and now I am passing this forward. Rebecca Hoke, Dallas"
We responded:
"We're thrilled to hear that you had such a positive experience with our team, especially with Paige. We truly appreciate your friend's recommendation and it's rewarding to know that we exceeded your expectations."
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Theresa Rogers

May 1, 2025

5  out of  5
rating by Theresa Rogers
"I had a question I talked to Paige I love everyone in that office. I found out that my insurance is going down and I was so happy I say God is good All the time ❤️❤️❤️❤️❤️ I have been with state farm for a long time I love the Kathy McClellan. here office is in round rock be blessed"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lauren Griffin

May 1, 2025

5  out of  5
rating by Lauren Griffin
"Great service and knowledgeable staff. I used Paige for my insurance needs. All the ladies here were terrific though. I would highly recommend to anyone looking for insurance. I could not be more grateful for the help I have received with the staff here at Statefarm in Round Rock. Thank you ladies for the wonderful experience!"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Paige and the entire team provided you with great service and support. We truly appreciate your recommendation, and we’re grateful for the opportunity to assist you with your insurance needs. "
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Susie Hampton

May 1, 2025

5  out of  5
rating by Susie Hampton
"I worked with Ms Willie with my home and auto and she was very professional, informative and compassionate. I highly recommend working with Kathy's office for your insurance needs."
We responded:
"We truly appreciate your wonderful feedback! We're thrilled to hear that Paige provided you with exceptional service. Your recommendation means a lot to us, and we're here to assist you with any future insurance needs."
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Phillip Bailey

April 25, 2025

5  out of  5
rating by Phillip Bailey
"My family insurance needs are handled by Kathy McClellan's State Farm Insurance since 2015. This office provides excellent service for my bundled insurance policies. Thank you, Kathy, for a decade of Tier 1 service!"
We responded:
"We're thrilled to have been able to serve your family's insurance needs since 2015. Providing excellent service for your bundled policies is our top priority, and we truly appreciate your loyalty over the years. Here’s to many more years together!"
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Kaley Switzer

April 16, 2025

5  out of  5
rating by Kaley Switzer
"I had an amazing experience with State Farm, thanks to Paige! I was in a bit of a time crunch to get a renters policy set up, and she made the whole process incredibly smooth and stress-free. Paige was professional, knowledgeable, and super helpful every step of the way. Highly recommend—thank you, Paige!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Yanet Pelayo

April 15, 2025

5  out of  5
rating by Yanet Pelayo
"Friendly, and Great staff"
We responded:
"Thank you for your kind words! We're glad you enjoyed our friendly staff. We look forward to seeing you again soon!"
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Ana Rodriguez

April 14, 2025

5  out of  5
rating by Ana Rodriguez
"I’ve been with Kathy for many years, and has consistently provided excellent service and support. Reliable, knowledgeable, and always easy to work with. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Barbara Z

April 4, 2025

5  out of  5
rating by Barbara Z
"I would highly recommend this State Farm agency, and Kathy McClellan’s office.. They have been very helpful, and competitive when it comes to all my insurance needs. I personally worked with Paige, and it was a great experience. She was quick to follow up, and find me what I need for my insurance needs. They are all friendly, and easy to work with. It’s so nice to have someone answer the phone when you call with a question. Great company. 😊"
We responded:
"Thank you for your fantastic recommendation! We’re thrilled to hear about your positive experience with our agency. Our team strives to provide helpful and competitive service for all your insurance needs, and it’s great to know that you found our communication and support to be top-notch. We appreciate your kind words and look forward to continuing to assist you in the future. If you ever have any questions, don’t hesitate to reach out!"
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mark embry

April 3, 2025

5  out of  5
rating by mark embry
"Kathy, Artis , Paige, and the rest of her team are super helpful with immediate response and have the best customer service. I have had my insurance with Kathy for many years now."
We responded:
"We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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amber skyway

April 2, 2025

5  out of  5
rating by amber skyway
"Paige was extremely knowledgeable and helpful guiding us thru the process to move our policies to State Farm. Paige promptly returned phone calls and emails when we had questions."
We responded:
"We're thrilled to hear that Paige was able to provide you with the guidance and support you needed during the transition to State Farm. We pride ourselves on excellent customer service, and it's great to know that her responsiveness made a positive impact!"
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Martha Parton

April 2, 2025

5  out of  5
rating by Martha Parton
"Kathy McClellan’s office has always been receptive to any insurance questions and needs for my home and auto policies. Paige took the time to review my automobile coverage and explain the different life insurance options available to myself and my husband. I would definitely recommend this office for any insurance needs."
We responded:
"We’re delighted to hear that Kathy McClellan’s office, along with Paige, has been able to assist you with your home and auto insurance needs. Providing thorough explanations and personalized service is our priority, and we appreciate your recommendation. If you have any further questions or need assistance in the future, we’re here to help!"
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Timothy Lee Topicz

April 2, 2025

5  out of  5
rating by Timothy Lee Topicz
"Honestly not a big fan of anything that has to do with insurance, especially the state of our country's health insurance BUT when it comes to my auto and home insurance I have gradually built some confidence in that sector. Then again I haven't ever made a claim 😉 Having said that Kathy and her team have always been on point and if I ever did need anything it was handled n a friendly, professional and efficient manner. Today was no exception. Agent Cecelio Jaramillo took his time with me to explain some things I did not understand. He was very patient and kind. If somone can explain something to me and I actually understand it...well they did a great job especially when it comes to insurance ( I tend to just glaze over and tune out whenever I have to breach the subject). Also in the past, Hjardist Baldwin has always done a great job helping us keep up with the goings on of our teen drivers and the necessary insurance policy adjustments. I highly recommend Kathy McClellan and her team. It's the easiest thing for people to write negative reviews and when we have great experiences it is the easiest to move along because we expect such. After 15 plus years of wonderful service, the least I could do is to put this forward to anyone who needs an excellent insurance team. They have navigated us through house rentals and purchases and a handful of autos without a hitch. They have been there through the various stages of our growth as a family and it is always nice to catch up with Kathy whenever we see her. Best, The Topicz Tribe!"
We responded:
"Thank you for your thoughtful review! We’re thrilled to hear that CJ and Hjardist have provided you with excellent service and support over the years. It’s our goal to make insurance understandable and manageable, and we’re glad we’ve been able to do that for you. We truly appreciate your loyalty and look forward to continuing to assist your family in the future!"
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Amanda Buck

April 2, 2025

5  out of  5
rating by Amanda Buck
"Paige is super helpful and knowledgeable! She helped me understand life insurance for my kids and quoted my auto policy."
We responded:
"We appreciate your feedback! We're thrilled to hear that Paige was able to assist you with your life insurance and auto policy. Your satisfaction is our priority!"
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KismetWLS

April 1, 2025

5  out of  5
rating by KismetWLS
"Always a pleasure to do business with Kathy and her staff."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Albert Hemphill

March 31, 2025

5  out of  5
rating by Albert Hemphill
"I’ve been with State Farm for awhile now. The team at Kathy McClellan office is great. They are very professional. Every answer to your question are very well explained. They help you understand all policies I currently have two life ,auto, and renters policies with them.glad I’m with the State Farm family"
We responded:
"We’re so glad to hear that you’ve had a positive experience with our team at Kathy McClellan's office. We pride ourselves on providing clear explanations and professional service, and it’s great to know that you feel supported with your life, auto, and renters policies."
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Melanie Baldon

March 31, 2025

5  out of  5
rating by Melanie Baldon
"My husband and I have been with State Farm Home & Auto-Kathy McClellan Agent for 25+ years. Kathy and her team have always treated us like family. They are always available and willing to answer any questions. Most recently I spoke with Paige in an effort to lower my premiums. Paige has done an excellent job in assisting me. I highly recommend this group."
We responded:
"We truly appreciate your loyalty over the past 25 years and are glad to hear that you feel like family with us. It’s great to know that Paige was able to assist you in lowering your premiums. Your recommendation means a lot to us! If you need anything else, please feel free to reach out."
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Amanda

March 31, 2025

5  out of  5
rating by Amanda
"Paige and Cj are the most helpful people when it comes to answering my questions! I appreciate all your help especially Paige as I’ve talked to her the most, thank you for your kindness always."
We responded:
"We’re thrilled to hear that Paige and CJ have been so helpful in answering your questions. We pride ourselves on providing excellent customer service, and it’s great to know that Paige's kindness has made a positive impact on your experience. We’re here to help!"
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Rachel Horn

March 26, 2025

5  out of  5
rating by Rachel Horn
"Kathy’s office is incredibly helpful and knowledgeable whenever I need insurance advice. I had the pleasure of working with Paige, who took the time to educate me on life insurance and the importance of protecting my loved ones. She made the process easy to understand and ensured I had the right coverage for my needs. I would 100% recommend Kathy’s office for ALL insurance advice and needs! Excellent service and expertise!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Paige was able to provide you with the guidance and education you needed. Our team is dedicated to ensuring our clients understand their options and find the right coverage for their needs. Your recommendation is greatly appreciated, and we look forward to assisting you with any future insurance questions or needs. Thanks again for choosing Kathy’s office!"
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Woo Kim

March 25, 2025

5  out of  5
rating by Woo Kim
"I worked with Paige. She is super helpful and easy to work with. I'd highly recommend working with her."
We responded:
"Thank you for taking the time to leave such a wonderful review! We're delighted to hear that Paige was helpful and easy to work with. Your recommendation means a lot to us! If you ever need assistance again, we’re here to help."
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Chanda Wheeler

March 25, 2025

5  out of  5
rating by Chanda Wheeler
"It was a pleasure working with Paige with Kathy McClellan State Farm Insurance Agency. Paige is very knowledgeable, patient, and doesn't try to sell unnecessary insurance premiums. The process to switch insurance companies was smooth and Paige did all the work. She took the time to explain thoroughly the auto and life insurance coverages, all while saving us money! Paige is also very responsive and has a very pleasant demeanor. I recommend this agency for all of your insurance needs."
We responded:
"Thank you for sharing your wonderful experience with Paige at the Kathy McClellan State Farm Insurance Agency! We're thrilled to hear that she provided you with knowledgeable, patient service and made the transition to your new insurance smooth and hassle-free. It's fantastic that she was able to explain the coverages clearly and help you save money while putting your needs first. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Mary

March 25, 2025

5  out of  5
rating by Mary
"State Farm They are the best.!!!They take their time to explain and answer all my questions and never in a hurry. God bless them. Mary"
We responded:
"Thank you so much, Mary! We're thrilled to hear that you had a positive experience with us. Our team strives to provide thorough and attentive service, and it’s wonderful to know that we met your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out."
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Lee Brown

March 5, 2025

5  out of  5
rating by Lee Brown
"Kathy’s team has a great spirit, good people skills"
We responded:
"Thank you for your feedback! We're glad to hear that Kathy's team made a positive impression with their great spirit and people skills."
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Josh Simon

March 4, 2025

5  out of  5
rating by Josh Simon
"Paige has been fantastic to work with, very responsive and helpful explaining coverages and options. I’ve typically not bought insurance through an agency thinking it was more cost effective and this office has proven me wrong along with providing way more information and service!"
We responded:
"Thank you for your thoughtful review! We’re so glad to hear that Paige has been responsive and helpful in explaining your coverage options. It’s great to know that we’ve changed your perspective on working with an agency. We’re here to provide you with excellent service and support whenever you need it!"
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Carissa Jundt

March 3, 2025

5  out of  5
rating by Carissa Jundt
"Paige was super helpful from start to finish. Walked us through all the options and saved us a lot of money. We are so grateful for all her help. Wished we would have done this years ago! Thank you Paige!"
We responded:
"Thank you for your wonderful feedback! We're delighted that Paige was able to guide you through the options and save you money. We appreciate your gratitude and look forward to assisting you again in the future!"