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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Horn

March 26, 2025

5  out of  5
rating by Rachel Horn
"Kathy’s office is incredibly helpful and knowledgeable whenever I need insurance advice. I had the pleasure of working with Paige, who took the time to educate me on life insurance and the importance of protecting my loved ones. She made the process easy to understand and ensured I had the right coverage for my needs. I would 100% recommend Kathy’s office for ALL insurance advice and needs! Excellent service and expertise!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Paige was able to provide you with the guidance and education you needed. Our team is dedicated to ensuring our clients understand their options and find the right coverage for their needs. Your recommendation is greatly appreciated, and we look forward to assisting you with any future insurance questions or needs. Thanks again for choosing Kathy’s office!"
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Woo Kim

March 25, 2025

5  out of  5
rating by Woo Kim
"I worked with Paige. She is super helpful and easy to work with. I'd highly recommend working with her."
We responded:
"Thank you for taking the time to leave such a wonderful review! We're delighted to hear that Paige was helpful and easy to work with. Your recommendation means a lot to us! If you ever need assistance again, we’re here to help."
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Chanda Wheeler

March 25, 2025

5  out of  5
rating by Chanda Wheeler
"It was a pleasure working with Paige with Kathy McClellan State Farm Insurance Agency. Paige is very knowledgeable, patient, and doesn't try to sell unnecessary insurance premiums. The process to switch insurance companies was smooth and Paige did all the work. She took the time to explain thoroughly the auto and life insurance coverages, all while saving us money! Paige is also very responsive and has a very pleasant demeanor. I recommend this agency for all of your insurance needs."
We responded:
"Thank you for sharing your wonderful experience with Paige at the Kathy McClellan State Farm Insurance Agency! We're thrilled to hear that she provided you with knowledgeable, patient service and made the transition to your new insurance smooth and hassle-free. It's fantastic that she was able to explain the coverages clearly and help you save money while putting your needs first. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Mary

March 25, 2025

5  out of  5
rating by Mary
"State Farm They are the best.!!!They take their time to explain and answer all my questions and never in a hurry. God bless them. Mary"
We responded:
"Thank you so much, Mary! We're thrilled to hear that you had a positive experience with us. Our team strives to provide thorough and attentive service, and it’s wonderful to know that we met your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out."
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Lee Brown

March 5, 2025

5  out of  5
rating by Lee Brown
"Kathy’s team has a great spirit, good people skills"
We responded:
"Thank you for your feedback! We're glad to hear that Kathy's team made a positive impression with their great spirit and people skills."
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Josh Simon

March 4, 2025

5  out of  5
rating by Josh Simon
"Paige has been fantastic to work with, very responsive and helpful explaining coverages and options. I’ve typically not bought insurance through an agency thinking it was more cost effective and this office has proven me wrong along with providing way more information and service!"
We responded:
"Thank you for your thoughtful review! We’re so glad to hear that Paige has been responsive and helpful in explaining your coverage options. It’s great to know that we’ve changed your perspective on working with an agency. We’re here to provide you with excellent service and support whenever you need it!"
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Carissa Jundt

March 3, 2025

5  out of  5
rating by Carissa Jundt
"Paige was super helpful from start to finish. Walked us through all the options and saved us a lot of money. We are so grateful for all her help. Wished we would have done this years ago! Thank you Paige!"
We responded:
"Thank you for your wonderful feedback! We're delighted that Paige was able to guide you through the options and save you money. We appreciate your gratitude and look forward to assisting you again in the future!"
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Nicole Ortiz

March 3, 2025

5  out of  5
rating by Nicole Ortiz
"I switched over to State Farm life insurance. I feel protected and heard. Paige explained into details about the life insurance policies. I have always been confused how life insurance worked but after our phone call I felt confident and secure with all my decisions. I recommend life insurance for all ages but most importantly I recommend going with State Farm. If you do ask for PAIGE. She will help you along the way to the best policies for you and your loved ones. Thank you Paige for your guidance and support."
We responded:
"Thank you for your fantastic review! We're thrilled that Paige could help clarify your life insurance options and make you feel confident in your decisions. We appreciate your recommendation and are here for you anytime you need assistance!"
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Philip Walter

February 28, 2025

5  out of  5
rating by Philip Walter
"Kelly and her team are great! They have helped me with both home and auto insurance. I would highly recommend"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that the team was able to assist you with your home and auto insurance needs. Your recommendation means a lot to us! If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
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Micha Allbritton

February 25, 2025

5  out of  5
rating by Micha Allbritton
"Best customer service and so helpful and attentive."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Andrea Willie

February 17, 2025

5  out of  5
rating by Andrea Willie
"I love this agency! We had been with our former insurance carrier for several years. We met with Paige and she was so helpful and friendly. We made the switch, and have been so impressed. She answers our questions when we have them and is incredibly kind. I highly recommend!"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Paige was able to assist you and make your transition smooth. Providing helpful and friendly service is our top priority, and we're thrilled that you've had such a positive experience with us. Your recommendation means a lot, and we look forward to continuing to support you!"
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Melody Minton

February 14, 2025

5  out of  5
rating by Melody Minton
"Paige is hands down the most thoughful agent I have ever worked with! Her and her team are always looking out for what's best for my family (and our pocket book) They helped us through getting our new teenage driver set up to drive, as well as getting her renter's insurance for her 1st apartment. They also helped us with insurance on our home, and personal coverage for me and my husband. I would highly recommend this office!! They are the BEST!"
We responded:
"We truly appreciate your wonderful feedback! We're glad to hear that Paige and the team were able to support you through such important milestones. Your recommendation means a lot to us, and we look forward to continuing to assist you and your family with all your insurance needs. Thank you for being a valued client!"
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RXTVNZ

February 14, 2025

5  out of  5
rating by RXTVNZ
"Paige has been an amazing agent to work with, we recommend her to everyone anytime the topic of insurance comes up!"
We responded:
"Thank you for reviewing our State Farm office! It's great to hear such positive feedback about Paige! Her dedication clearly makes a difference, and it's wonderful that you recommend her to others."
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Patricia Hambel

February 11, 2025

5  out of  5
rating by Patricia Hambel
"Paige is very knowledgeable about insurance coverage and worked very hard to find the best rates for our home and cars."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jean Baeslack

February 10, 2025

5  out of  5
rating by Jean Baeslack
"Prompt and Great service from Hjardist in getting me a quote and reasonable rate today. Very helpful and courteous. Highly recommended!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mads 7

December 31, 2024

5  out of  5
rating by Mads 7
"Paige was extremely helpful and answered any and all questions I had! Very patient and sweet :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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I K

October 14, 2023

5  out of  5
rating by I K
"Kathy, She Polite, Friendly, Informative, Details, Honesty And Super Great Service 👍🏼 Thank You So Much Kathy."
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Gabriel Batiste

June 16, 2023

1  out of  5
rating by Gabriel Batiste
"Not customer friendly, honest, and tried to get you off of the phone fast as possible."
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Rhonda Demings

April 18, 2023

5  out of  5
rating by Rhonda Demings
"Kathy has been my agent for 26 years. Wouldn't be with anyone else."
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Kay Dee

January 16, 2023

5  out of  5
rating by Kay Dee
"Kathy is awesome! She is super professional and extremely helpful. Thank you so much for finding me the perfect policy."
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Gee grif

January 14, 2023

5  out of  5
rating by Gee grif
"This agency is awesome. Outstanding customer service. I was totally impressed with my quote and service ‼️"
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Real1

January 24, 2022

5  out of  5
rating by Real1
"I love Kathy and the ladies always great to work with!! I've had them 4yrs now!!"
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Kim Hardy

June 11, 2021

2  out of  5
rating by Kim Hardy
"My 79 year old mother went by three different times and each time during the middle of the day, before closing hours. Each time the closed sign was up. She finally called them to see if her office was closed for good or had moved. The girl she talked to said they always keep the closed sign up to reduce traffic. She told my mother if she had seen her at the door she would have let her in. My mom didn’t get all the way to the door before seeing the closed sign and leaving. She then told my mom to call next time before she comes and so they can let her in. This was very inconvenient for my mother causing wasted trips and added stress to an already stressful situation she was trying to get resolved. Poor customer service and not an ounce of empathy for my mother’s troubles. If you’re worried about Covid19 then put up a sign for your clients to wear a mask, not inconvenience them making them think your office is closed. Time to change State Farm representatives."
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Dreamchaser

March 8, 2021

1  out of  5
rating by Dreamchaser
"Showed up at 4:35 and office was closed even though sign states closed at 5 said would be back at 8 AM. Going to tell people not to come to this agent because obviously her time is more important than our money. Would give zero stars if I could. Could've gotten my money and my business but instead I will go to Allstate"
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Brande McClellan

August 13, 2020

5  out of  5
rating by Brande McClellan
"Excellent customer service! Very professional."